![]() ![]() In conclusion, you should please note that your device must be turned on and connected to a wireless network to be found. Remote Factory Reset removes all personal information from your tablet and restores it to its factory setting. Click Deregister and follow the instructions. Remote Factory Reset: If you believe your tablet will not be found, this option is the one to use. Go to Manage Your Content and Devices and select the Devices tab.Remote Lock: This allows you to remotely lock your tablet with a lock screen pin and notification.Find Your Tablet: With this option, you can view a map that’ll show you your Fire Tablet’s last known location.This is a good option if you think you’re close to the missing tablet. Remote Alarm: You can use this to activate an alarm on your tablet for 2-minutes.Then, select the device action you’d like to use to find your device.From your devices page, tap on your missing device.When/if your Fire tablet goes missing, you can access the Find Your Tablet option by visiting /mycd. I still dont know what he did to make this happen, but here is how I f. Also, enable location-based services if prompted. He did something and it took the color out of it. And then toggle on the button next to Find Your Tablet.Swipe down from the top of your screen to access quick actions.The only 2 that have NOT are the ones that have cellular capability-that is the ONLY thing they have in common that the other 3 devices absolutely DO NOT share…(the 2 that still are registered happen to be hdx 7s for the record) I have gone in & disabled wifi capability for the moment on each (checked to ensure backup was on via settings & it was for each) & turned them OFF in hopes of at least preserving the remaining profile information AND the kids kindle freetime profile info as they share one profile among them-same id on all of our devices so there is EVERY CHANCE that at least SOME of the data is saved somewhere & preserved…if you have ANY remaining devices at home, you may want to disable any access to prevent updates from pushing thru & then verify backup was turned on & then turn the devices off until this issue gets resolved in hopes of preserving any existing profiles in theory. Related Update: Freetime update causes problems for children’s Fire tabletsĢ of our devices deregistered- of the only 3 that did not, one has a cracked screen & awaits repair & hasn’t been used in several months so it hasn’t been on & not had the opportunity, one was purchased this past xmas & is a kids fire (newest version meant to replace that cracked screen hdx of ours mentioned above) & the other is an hdx 7 of my daughters. ![]() More on this as additional info becomes available. Some people are referring to problems with their children’s Kindle, but as people often interchange the name Kindle and Fire, I am not clear on which devices this problem actually affects. First, find the Kindle app in the Play Store and uninstall it (it’s already on the device via the Amazon Store and could cause a conflict). It is also not clear from the forums if this problem also affects e-ink Kindles, particularly those for children. I put in a message to support and I have an email from them acknowledging this as a known problem on their end (server-side) and their only solution was to re-register and start over anew, losing any saved data and game progress. ![]() My two Fire Tabs for my young children spontaneously deregistered yesterday while they were charging, all content, progress and profiles appear to be lost and require you to start over completely. Content, game progress and other data are also disappearing from the tablets. Many Fire owner owners have multiple Fires registered to their account and are reporting that it is the newer devices that are de-registering while the older ones are not. Some customers are also having a problem getting the devices to re-register when they try to correct the problem.Īpril’s de-registration issue was rumored to be a software glitch and this one may also be tied to a software update. There are multiple descriptions of the devices spontaneously de-registering, profiles lost, and pins that will not work on the devices. This time around, the problem seems to be involving the $50 fires and Fire tablets purchased for children that are running Freetime. There are multiple threads on the Amazon forums (such as the latest post on this thread), that indicates that the problem is back and it is affecting a lot more Fire tablets this time around. That issue predominantly affected the 8.9 Fire models. Back in April, there was a huge a problem with Fire tablets suddenly de-registering themselves. ![]()
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